This is a very nice & casual necklace, I truly enjoy wearing it. I would have given it 5 stars except that upon receipt & wearing it broke within 5 minutes. Also, I don’t understand why the initial “I” is not available for purchase. Had to order my sur name initial. I will close by saying that their customer service is outstanding, received a new necklace within days of notifying the company of my broken necklace and without having returned the broken one. That type of customer service is rare but most welcome. Please Lou Lou make a letter “I” necklace!